Dilgozian Human Resource

 Amazon (Voice) - Gender Male / Female About Process Handle incoming Call or make and follow-up on customer concerns regarding Delivery, Refunds, Order Status, Cancellations, Returns, Billing, etc. Title CSR / Sr. CSR Location Work From Office (Thane) Requirement Good Verbal Communications skills (B28 High) Basic computer knowledge Candidate should be high on energy, customer & solution oriented, have phone etiquettes, good thought process, etc. Qualification HSC Fresher or Experienced / Graduate Fresher or Experienced Bsc. IT, BE, BCA, ME, Btech, Mtech can also apply Salary Range 12,000 (Net) Basic Incentives Age Between 18 to 50 years  Interested candidates pl share CV at- herbhagwan.mehta@rediffmail.com

 Process Bulk Recruiter - Domestic No of Openings 3 Gender Male / Female (Male preferred) About Process Understanding the manpower Requirements Sourcing the relevant profiles from various portals/Sources [External (referral, portal, campus, contact conversion)] Screening the sourced profile  and taking face to face interviews of candidates in pipeline. Lining up candidates according to the parameters and Requirement Interview coordination Achieving and exceeding the set Hiring targets Coordinating with the Stakeholders Title Recruiter - Bulk Hiring Location Thane Requirement Excellent communication skills required (B29) Should have sound knowledge of Ms-Office (Excel, Word) Education Graduate with 1+ years of experience into Bulk recruitment (BPO / Consultancy). Salary Range 15,000 to 25,000 (Net) (Depending upon experience, knowledge and last drawn) Age 22 to 30 years Interested candidates pl share ur CV at - herbhagwan.mehta@rediffmail.com

 Dear Team, *Urgent requirements- ( Demat account opening) Sales  🏦 process for AIROLI location.*🖥️💻 Process details: Outbond sales.☎️📞 🗣️ *Fluent English* *Required*.🗣️   *Minimum 3 months        BPO sales experience mandate*  Salary: ✅3 months exp: *12700 Take home.16.800 CTC*.💰💰 ✅6 months exp: *13900 Take home* *18000 CTC*.💰💰 (Good incentives) General day shift. Interested candidates pl share ur cv to - herbhagwan.mehta@rediffmail.com

 *Urgently required*-   Process Food Delivery App (US) - (Voice) - Contractual upto 31st December, 2020 Gender Male / Female About Process Provide customer service to customers who order food online for home delivery (Just like Zomato, Swiggy, etc.) *Title* CSR / Sr. CSR *Location* Work From Home / Thane Requirement Good Written & Verbal Communications skills (B29) Basic computer knowledge Qualification HSC with minimum 6 months of any Experience / Graduate Fresher or Experienced Bsc. IT, BE, BCA, ME, Btech, Mtech may not apply Shift timings 24x7 Location Boundaries Kalyan to Sion / Bandra to Borivali / Airoli to Seawoods Transport Facility NA *Salary Range* 14,000 to 20,000 (Net) Basic Incentives Weekly Off 2 Rotational Of byfs *Age* Between 18 to 42 years USP Chat Process, Pilot Process, Job Security, Brand, Work from Home Interested candidates please share CV on- herbhagwan.mehta@rediffmail.com

  Sr. Quality Evaluator Location - Chandivali Job description- High quality on all quality parameters. Audit interactions on Product/process, Communication and soft skills parameters. Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion. Data analysis and creating designated reports and presentations. Participate in calibrations to ensure consistent scoring & feedback delivery approach. Communicate to heighten awareness and focus on importance of positive customer experience. Make recommendations and drive improvement. Reduce the learning curve and help enhance product/process knowledge of new team members. Ensure that internal policies, procedures, and compliance regulations are being followed. Customer/Client Interactions Leverage process knowledge to proactively identify areas of concern & highlight to the change Team. Prepare TNA, publish and execute for 100% closure. Real Time Support (Prod...

 Dear All, *Required*- Underwriting - US Mortgage *Location* – Malad – Mumbai *Age*- Below 40 years *Job Description*- *Graduate with 2 to 7 years of experience into US mortgage underwriting. *Candidate who has experience in all the 4C’s of Underwriting or Modification underwriting will be preferred. *Candidate must have exposure working on various type of loans like Conventional, FHA, VA & USDA. *Must be aware of income calculations for various income types like salaried, self-employed & other income *Should be able to calculate income & review credit report, assets & collateral and Appraisal *Should be aware of all the mortgage documents & agency guidelines *Salary Range* -4 to 8 LPA Interested eligible candidates pl share your cv on herbhagwan.mehta@rediffmail.com

 Dear All, *Required*- Tech Expert - Executive *Location*– Powai – Mumbai *Age*- Between 21 to 30 years *Job Description*- -Graduate in Computer Science/IT or diploma in Computer Science/IT  -Candidate should have minimum 2 years of relevant experience in IT / Tech -Support team in corporate Excellent verbal communication, listening and presentation skills (Voice Select Quality) -Identify and resolve technical issues promptly and successfully (TAT 5 minutes). -Answer technical and service questions about the product. -Ownership for the team mission to create a 5-Star experience for every customer. -Maintain Documentation and Communicate the same to stakeholders by recording customer queries and details Understanding Operating -Systems like Windows 7,8,10 and MacOS. -Troubleshooting Internet, Hardware and Software Internet Issues for Clients. Fixing Software and Drivers on Client Systems. -Understanding of Settings and Control Panel Options. -Understanding Latest Privacy Settin...